At Workeffects, we want our customers to feel confident in every purchase.
One-Time Purchases
Customers who request a refund within 14 days of the original purchase date are eligible for a full refund. The 14-day refund period begins on the original purchase date and applies regardless of course progress.
Monthly and Annual Memberships
Customers may request a prorated refund for the unused portion of their current monthly or annual billing period. Annual memberships are billed as a single payment at the beginning of each annual subscription term. Refunds are calculated on a prorated basis and do not include prior used months. Once a subscription is refunded, access to membership content and services will end immediately upon processing of the refund.
Membership Subscriptions and Plan Changes
Customers may manage their memberships, payment methods, billing information, upgrades, downgrades, cancellations, and subscription quantities through the Stripe Customer Portal. Plan changes are generally processed immediately and may include prorated charges or credits based on the unused portion of the current billing period. Updated pricing and subscription access take effect immediately after the change is processed.
Customers may cancel their subscription at any time through the Stripe Customer Portal. Cancellation prevents future billing but does not affect refunds already issued or charges previously incurred.
Refund Processing Time
Refunds are typically processed within 5–10 business days after they are issued, depending on the customer's financial institution and payment provider.
For refund requests or questions about your purchase, please contact us at support@workeffects.com
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